President’s Message

Hello and welcome to our website. I first want to thank you for taking the time to stop by and view our new exciting website. We will have pictures of … [Continue Reading]

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Membership

HDI is dedicated to helping IT service and technical support professionals and their organizations maximize the return on their professional … [Continue Reading]

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Sponsorship

HDI CAPITAL AREA LOCAL CHAPTER 2013  SPONSORSHIP PROGRAM HDI, a UBM TechWeb company (www.ubmtechweb.com & www.thinkhdi.com), is the world’s … [Continue Reading]

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Vendor Sponsorship

As a sponsor, your organization supports the most highly recognized IT Service and Technical Support industry organization in the world.

Through the value provided in our programs, vendors can help us increase our membership while our venue can help to increase your exposure and customer-base.


Featured Sponsors

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LANDesk
Beyond20
easyvista

Featured Articles

HDI Certified

Reduce Incident Volume and Improve Service Quality

Problem management may not be a new concept, but it’s a vital, game-changing process. Organizations that implement problem management reduce incident … [Read More...]

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CALL for Help Desk Analyst and Desktop Support Technician of the Year Nominations

DON'T MISS THIS OPPORTUNITY to recognize your analyst and desktop in our awards program at NO COST! The deadline is Friday, October 31, 2014.  We … [Read More...]

SUPPORT OPERATIONS: IT’s All About Communication

Written by Roy Atkinson Jul 08, 2014 During the last week of June, HDI Forums met in Portland, Oregon, to discuss matters of concern in their … [Read More...]