Current Sponsors

Our sponsors support the most highly recognized industry association for technical support professionals in the world. With their generous support, we're able to bring world-class speakers and events to the Capital Area. If you are interested in sponsorship, please email sponsors@hdicapitalarea.com

Platinum Plus

HDI Capital Area has an opening for a Platinum Plus Sponsor. To learn more, email Contact sponsors@hdicapitalarea.com

Platinum

Established in 1980, The MIL Corporation provides innovative financial management, system engineering, and technical services to the federal government. Our subject matter experts help to advance customer operations through proven tools and methodologies. Creative, highly skilled professionals are what set us apart. Dedicated to excellence, service, and support, MIL recognizes that sustained high-quality service delivery is the most important contributor to our success. We’ve been recognized by our clients and industry professionals alike for our integrity, diligence, and expertise across our core service areas.

The MIL Corporation provides 24x7x365 Tier I through Tier III help desk support for the federal government. Our competitive edge and business success depend on our staff being fully trained in current technology and professional practices. As such, MIL help desk professionals are HDI certified, follow processes developed around the ITIL V3 framework, and use industry leading trouble ticket entry and tracking systems. We serve as the single point of contact for incidents, problems, and service requests from initial contact through resolution. To learn more, click here.


Platinum

Compassionate Geek® IT customer service training helps your IT staff, including help desk, techs, admins, analysts, and coders, learn how to work together with end users and colleagues to help everyone in the organization work more productively, effectively, and creatively. Full-day, half-day, and multi-day programs are available for all budgets. Contact Nicole Tupper for more information at nicole@doncrawley.com or call (206) 988-5858.Visit www.doncrawley.com or click here.


Gold

 

HDI Capital Area has an opening for a Gold Sponsor. To learn more, email Contact sponsors@hdicapitalarea.com

Silver

 

Cherwell Software is the developer of Cherwell Service Management, an integrated service management software solution for IT and support professionals. Designed from the ground up using Microsoft’s .NET technology and out-of-the-box ITIL best practices, with fully-integrated modules, codeless configuration, and automated One-Steps™, CSM provides a holistic approach to service management, allowing IT and support departments to align themselves with the businesses they support. To learn more, click here.

Special Events

HumanTouch, LLC is a trusted, innovative provider of IT services and capabilities to commercial institutions and Government agencies. For more than 18 years, HumanTouch has empowered organizations to maximize visibility and strategic insight into business operations, transforming the way they work and make decisions.

Our philosophy is simple: enable the right people, with the proper expertise, passion, and an unwavering commitment to succeed, to produce breakthrough performance and measurable success. HumanTouch recognizes your challenge is unique and requires a unique and specific solution. As such, we leverage the full power of our people, solutions, and core capabilities to ensure we deliver a solution that meets your exact needs. There is no such thing as “one size fits all.” 
To learn more, click here

As a technology staffing firm, we can’t think of a more fitting mantra. We’re extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

The intersection of technology and people—it’s where we live. Backed by more than 60 years of experience, Robert Half Technology is the staffing expert to call whether you’re looking to hire experienced technology talent or find the best technology jobs.

Unlike other staffing firms, we emphasize personal interaction. We individually interview all of the candidates we place and meet with our clients to better understand their needs. Because even with all of today’s advances in technology, we know nothing can replace that personal touch.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. It’s a simple but powerful truth: Innovation starts with people, and people start with us. To learn more, click here.

Web Sponsor

Compassionate Geek® IT customer service training helps your IT staff, including help desk, techs, admins, analysts, and coders, learn how to work together with end users and colleagues to help everyone in the organization work more productively, effectively, and creatively. Full-day, half-day, and multi-day programs are available for all budgets. Contact Nicole Tupper for more information at nicole@doncrawley.com or call (206) 988-5858.Visit www.doncrawley.com or click here.


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EasyVista simplifies IT Service Management by making it easy to deliver and easy to use for today’s enterprise. The EasyVista IT service management platform was created to help companies automate and personalize service delivery to improve IT efficiency and increase staff productivity. Today, EasyVista helps 1,200+ enterprises around the world radically improve service user experience, dramatically simplify and accelerate service creation, and reduce the total cost of IT service delivery. EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in New York and Paris, EasyVista is a rapidly growing global software company. Learn more at www.easyvista.com

XA Systems is a small minority owned small business in Fairfax VA. We specialize in Tier 1-3 support services. We provide ServiceNow, Remedy, Heat, & Cherwell ITSM services, network, APP Dev, ITIL implementation, service desk assessments, DBA, testing, & ITIL Training. We provide a custom HDI/Disney Institute customer service training, & our ServeOptics real-time data analytics dashboard. To learn more, click here.