About HDI

In 1989, HDI became the first professional association created for the technical support industry. Since then, HDI has remained the source for professional development by offering resources to promote organization-wide success through exceptional customer service. We do this by:

  • Facilitating collaboration and networking
  • Hosting acclaimed conferences and events
  • Producing renowned publications and research
  • Certifying and training thousands of professionals each year

Technical support professionals love HDI because it provides them with a profound sense of community. At 150,000 people strong, HDI is a community built by industry peers and leaders that gives you the resources, knowledge, and drive to be great at what you do.

Join HDI Today!